Great job Dan, Brian and the rest of the team!

Nikki C
Virginia Beach, Virginia
Oct 01, 2012

The reason I have given Daniel Wheeler and Brian Lane all 5's in the rating category is because they deserved it. This is the third Hyundai for my family, and it will not be the last. Daniel and Brian (really, all of the employees at this Checkered Flag locaiton) always make us feel like friends when we come in. They are there to answer every question, they have patience during our decision making process, and never apply any uncomfortable pressure during the negotiating/buying process. I am left with an assurance that whether it be big or small, or soon or years after the purchase, I can always call, email, or visit, and they will gladly address any question or concern I may have.

Sandy K
Virginia Beach, Virginia
Sep 30, 2012

I am very satisfied with my experience at Checkered Flag Hyundai. I found Dan Wheeler my Sales Consultant to be very honest and forth coming. He was not pushy, like the normal stereotype of a car salesman. I would highly recommend him to anyone wanting to buy a car. I did find the process to be slow, but I am told that my experience was normal for when buying a new car. (that is why I rated customer service as good) My only suggestion to him would be to become a little more familiar with the special features. (I bought the only car on the lot with automatic start). But I had mostly good experiences with my last car at this dealership which is why I bought my new car here.

Stacy P
Virginia Beach, Virginia
Sep 29, 2012

I was not expecting to buy my first car when my parents and I decided to go look at new cars.. The salesmen we spoke with at another dealership just did not give me a good feeling. Since I had previously owned a Hyundai xg 350 (loved it) I wanted my next stop to be at a Hyundai dealership. My parents and I helped ourselves & began looking at all the cars located in the "side" lot. At this point we did not have any assistance, which was VERY nice because it allowed me to discuss what I did and didn't like, price points, and etc. without the added pressure of a salesman. I could not get my mind off the Hyundai Sonata. We were headed up to the sales office to find someone to give us more information.. Before we got to the sales office, we met Rob. I instinctively had a good feeling. He showed me all the options, and thoroughly explained the differences and benefits of each. I felt as if he were selling a car to his own daughter instead of trying to make a sale. The confidence he portrayed in Hyundai caused me not to want to look any farther. He took the time to search for the perfect color and interior that I wanted. Brian Lane came along during the negotiation process to ensure we were getting the best deal possible. When we went to finance, we had the lovely pleasure of working with Lee Brooks. He carefully explain everything in a way that I was able to understand. He was very personable and thorough. By this time it was close to 11pm on a Friday evening. We apologized for keeping him there so late and without hesitation he made us feel that he was happy to be there to help us and not to be rushed. Once again I felt confident that he was looking out for my best interest and not trying to get "another sale" out of the way. Needless to say Rob, Brian and Lee made me feel like I joined the Hyundai family and made my first car buying experience an absolute pleasure!